Shipping policy

Shipping & Delivery Policy

At ArohaVera, we are committed to delivering your order of Skirts, Tops & Blouses, and Pants & Jeans in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our website. Please note that we do not provide expedited or express delivery services at this time.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers available. The shipping fee will be calculated and displayed at checkout based on your delivery address and the total weight of your items. You will see the exact cost before completing your purchase.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with your order details once your items are shipped.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes between 5–10 business days from the date of shipment. Please allow additional time for remote or international addresses. We are unable to guarantee specific delivery dates.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery via the carrier’s website. If you do not receive this email, please contact us at [email protected].

Delivery Address

Please ensure that your shipping address is accurate and complete at the time of purchase. ArohaVera is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer. If you need to update your address after placing an order, please email us immediately at [email protected].

Lost or Damaged Items

If your package arrives damaged or is lost during transit, please contact our support team at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

International Shipping

We currently ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. ArohaVera is not responsible for delays caused by customs clearance.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. Our team will respond within 24–48 business hours.